Privacy policy

Privacy Policy

At Kastivo, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details
  • Payment information processed securely by our payment providers

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and tracking information
  • Improve our website and services
  • Prevent fraud and protect our business

Payment Security

We do not store your full payment card details. Payments are processed securely through trusted third-party payment providers.

Sharing Your Information

We may share your information only with trusted service providers required to complete your order, such as payment processors, delivery partners, and customer support tools.

Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic, and support advertising or marketing features.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Data Retention

We keep your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: kitchenmodern@proton.me

Phone: +1 (413) 944-0883

Last updated: July 2026