Shipping Policy

Thank you for shopping with Kastivo. We are committed to delivering your order quickly, safely, and efficiently throughout the United Kingdom.

Shipping Destinations

We currently ship to addresses within the United Kingdom.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully confirmed.

Orders placed before 6:00 PM (GMT) begin processing on the same business day whenever possible. Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Estimated Delivery Time

• Processing Time: 1–2 Business Days
• Transit Time: 1–3 Business Days
• Total Estimated Delivery: 2–5 Business Days

Please note that delivery estimates are provided as a guide and may occasionally vary due to courier operations, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping charges, where applicable, are displayed during checkout before your order is completed.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number so you can monitor your delivery.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Kastivo cannot be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to high shipping volumes, adverse weather, or courier-related issues. We appreciate your patience and understanding.

Need Assistance?

If you have any questions regarding your shipment, please contact our customer support team.

Email: kitchenmodern@proton.me

Phone: +1 (413) 944-0883